Service & workshop bookings
Sophie coordinates with your workshop planner and reserves courtesy cars or tyre swaps in the same call.
← All industriesAn AI assistant,
§ Industry · Automotive
An AI assistant,
that frees up your service desk.
Sophie Auto picks up service inquiries, coordinates workshop bookings and proactively calls customers when a service or vehicle inspection is due.
Service desk that never sleeps.
Sophie picks up every call, coordinates with your workshop planner and books the right slot on the spot.
Inbound callMr Aebi, customer
Live demoSophie picks up every call, coordinates with your workshop planner and books the right slot on the spot.
- SophieGarage Müller, Sophie speaking. How can I help?
- CallerHi, I need a service appointment for my Audi A4.
- SophieSure. When was the last service done?
- CallerAbout 18 months ago.
- SophieGot it. We have Thursday at 9 am free. Do you need a courtesy car?
- CallerYes, that would be great.
- SophieBooked, courtesy car reserved. You'll get an SMS with all the details in a moment.
What Sophie handles for your garage
First contact, service or sales — Sophie is always on the phone, in your tone of voice.
Test-drive reservations
Prospects book test drives directly with Sophie — pre-qualified before anyone reaches your team.
Pricing & availability
Sophie knows your stock and model list and answers routine questions around the clock.
Planner & DMS
Native integration with common DMS and scheduling tools, so bookings land in the right system.
Capture complaints
Sophie listens, captures complaints structurally and hands them to your team with full context.
Dashboard with call overview
Every call, every booking and every transcript visible in your own dashboard.
Outbound call · ProactiveMrs Schmidt, returning customer
Live demoInstead of waiting for customers to call, Sophie reaches out at the right moment: for the upcoming service, vehicle inspection, tyre swap or end of lease.
- SophieHello Mrs Schmidt, this is Sophie from Garage Müller. Do you have a moment?
- CallerHi, sure.
- SophieYour last service was over 18 months ago. We didn't want you to miss it and wanted to propose a slot.
- CallerOh right, that's true.
- SophieThursday at 10 am is free, courtesy car included. Does that work?
- CallerYes, perfect.
- SophieDone, SMS confirmation is on its way. See you Thursday!
Sophie calls your customers proactively.
Instead of waiting for customers to call, Sophie reaches out at the right moment: for the upcoming service, vehicle inspection, tyre swap or end of lease.
Proactive call scenarios
- Service reminderSophie calls customers when the next service or oil-change interval comes up.
- Vehicle inspection reminderBefore the inspection date Sophie informs your customers and books a preparation slot.
- Seasonal tyre swapIn spring and autumn Sophie coordinates tyre-swap appointments, storage reservation included.
- Lease or warranty endingThree months before expiry Sophie reaches out proactively and books a consultation with your team.
Configure Sophie for your garage.
We build your personal assistant — inbound calls and proactive reminders, in your tone of voice.