Products
Four products. One assistant.
Most people know Auralinx as the voice on the phone. The same assistant also works on your website, on WhatsApp, and in the background long after the conversation has ended.
Product 01
AI phone assistant
She answers when you cannot.
How many calls went unanswered this week because nobody was free?
Sophie takes every call, understands what the caller needs and books the appointment straight into your calendar. No touch-tone menu, no hold queue, no callback slip. In German, French, Italian and English, and in Swiss German on request.
- Appointments in the calendar, not on a callback list
- Urgent matters are passed straight to you
- Every call with a transcript in your dashboard
Twelve people call at lunchtime. Sophie books nine appointments, records two requests and passes the urgent one straight to you.
Product 02
Web widget
The same assistant, on your own website.
What happens to the visitor who lands on your website at ten in the evening?
A chat window in the corner of your site. The same assistant who answers the phone handles questions there, qualifies enquiries and books appointments. One line of code, no new software, your branding.
- One line of code, on any website
- Answers around the clock, weekends included
- Hands over to a person the moment it matters
Someone looks at your offer late at night. Instead of a contact form they get an answer and a Saturday appointment.
This is how it looks on your site
Product 03
WhatsApp assistant
Answer where your customers already are.
How long do WhatsApp messages to your business sit unread?
Your business number on WhatsApp Business, answered by your assistant. She answers questions, sends confirmations and books appointments, in the same chat your customers already use.
- Answers on your WhatsApp Business number
- Confirmations and reminders sent automatically
- The whole thread stays in your dashboard
A customer sends a photo of the problem on Sunday. By Monday morning the appointment is booked, with nobody on your side typing a word.
Product 04
AI automations
Everything that should happen after the conversation.
Who rang yesterday while you were out with a client?
A conversation is rarely the end of it. Afterwards somebody has to follow up, write it down, remind, cancel, call back. Those are the steps we build for you as automations, shaped around how you already work. None of it is off-the-shelf software.
- Built around your process, not the other way round
- Connects to your calendar, CRM and shop
- Runs in the background with nobody remembering to
After every conversation the summary is in your inbox. With the transcript, if you want the detail.
What runs in the background
Automations are not switches you flip. We build them around how you work. These are the ones that pay for themselves fastest for Swiss SMEs.
No lead gets lost
Most lost customers do not go to a competitor. They simply never get an answer.
- 01
Follow up on abandoned calls
If someone hangs up mid-conversation, seconds later they get an SMS or WhatsApp with a booking link.
- 02
Call enquiries back within a minute
A form submitted, an enquiry from a portal, a lead from a campaign: the call back comes while the person is still at their screen.
- 03
Cover the hours you cannot
Evenings, weekends and the lunch gap get answered and booked instead of going to voicemail.
The calendar stays full
An empty slot costs more than a missed call. You cannot make it up later.
- 01
Reminders they confirm with one tap
The reminder arrives in time, and one tap confirms or moves it. People who cancel at least cancel.
- 02
The waitlist fills the gap
When someone cancels, the slot is offered to the next person on the waitlist automatically. Nobody works down the list by phone.
- 03
Offer the appointment that is due
An inspection, an annual check-up, a service interval: the assistant gets in touch before your customer thinks of it.
An end to the admin
The work after the work costs most businesses more time than the conversations themselves.
- 01
Every conversation lands in the CRM
Summary, contact details and the request are written in automatically, to HubSpot, Pipedrive, Salesforce or a spreadsheet. Nobody retypes anything.
- 02
The day in one email
Once a day, an overview: who rang, what got booked and what genuinely needs you.
- 03
Bring quiet customers back
Anyone who has not been back in twelve months gets a personal message rather than a newsletter. With an opt-out, as it should be.
Which one do I need?
Look for the problem, not the product.
Does any of this sound familiar?
- The phone rings and nobody is free to answer.
- Hours go every day on calls that run the same way every time.
- Your team is pulled out of its work all day long.
- At lunchtime and in the evening nobody can reach you.
- You do not know how many calls you are actually missing.
Does any of this sound familiar?
- Visitors look around and leave again without asking.
- Questions arrive at night, your answer the next working day.
- The contact form delivers half-filled enquiries.
- You cannot see what visitors actually wanted to know.
Does any of this sound familiar?
- Customers write on WhatsApp and nobody replies.
- The messages land on somebody private phone.
- Photos and documents disappear into the chat history.
- Nobody knows which message has already been answered.
Does any of this sound familiar?
- The follow-up work eats into your evening.
- Appointments get forgotten and the slot stays empty.
- Nobody follows up when an enquiry goes quiet.
- The same details get typed into three systems.
- By evening nobody knows what happened during the day.
Which product fits your business?
Tell us in two sentences where it hurts. We will tell you honestly whether we can help.